Privacy Policy
Last updated: 30/10/2026
Perth Home Air Conditioning (“we”, “us”) respects your privacy. This policy explains what personal information we collect through perthhomeairconditioning.com.au, why we collect it, and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles.
Information we collect
When you ask for a quote or contact us through a form on this website, we collect the details you enter. Depending on the form, this includes your name, phone number, email address, Perth suburb or postcode, the type of system you are interested in and any message you write.
When you visit the website, we also collect information about how the site is used, such as the pages you view, the device and browser you use and the general location your connection comes from. This information does not tell us who you are.
How we use your information
- To respond to your enquiry and prepare your quote.
- To arrange and carry out the supply, installation or servicing of your air conditioning.
- To understand how people use our website so we can improve it.
- To keep the website and its forms secure and free of spam.
We do not sell your personal information.
Services we use
We use the following third-party services to run this website. Some of them may store or process information outside Australia.
- Google Analytics and Google Tag Manager measure how visitors use the website. Google sets cookies to do this. You can opt out with the Google Analytics opt-out browser add-on.
- Cloudflare Turnstile checks that form submissions come from a person and not an automated program.
- SMTP2GO delivers the emails our website sends, including the notification of your enquiry.
- BlogVault backs up and protects the website. Backups can include enquiries stored on the site.
- Gravity Forms runs the forms on this website and stores the enquiries you submit.
Cookies
Cookies are small files stored by your browser. This website uses cookies for analytics and security. You can block or delete cookies in your browser settings. The website will still work, although some features may not.
How long we keep your information
We keep your enquiry details only as long as we need them to deal with your enquiry, provide our services and meet our legal obligations. We take reasonable steps to protect your information from misuse, loss and unauthorised access.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or ask us to delete it. If you have a concern about how we have handled your information, please contact us and we will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Contact us
Perth Home Air Conditioning
3 Cressall Road, Balcatta WA 6021
Phone: (08) 9228 3555